Accommodation
The hotel has 341 rooms (97 with immediate access to the thalassotherapy centre and 10 specially tailored for people with mobility problems) and 43 deluxe suites in building complexes.
Royal Mare Village
- Garden view double rooms
One bedroom, a bathroom with bathtub and a separate shower (29.26m²)
- Sea view double rooms
One bedroom, a bathroom with bathtub and a separate shower (29.26m²)
- VIP sharing pool double rooms
One bedroom, a bathroom with a bathtub and separate shower (29.26m²)
Amenities
- 24-hour air conditioning (from mid-May to mid-September, minimum)
- King-sized bed/twin beds
- Sofa-bed
- Marble bathroom with bathtub and separate shower
- Hairdryer
- Magnifying mirror
- Satellite television with music channels
- Direct-dial telephone
- Dial-up internet access (on request / extra charge)
- Refrigerator (mini-bar on request / extra charge)
- Full tea and coffee-making facilities (in VIP rooms with sharing pool)
- Safe
- Furnished balcony or veranda
On their arrival, guests staying in rooms receive complimentary:
Wine, mineral water and welcome gift, Aldemar bath set (soap, shampoo, shower gel, nail file, shower cap, cotton buds and sewing kit), slippers and beach towels.
On their arrival, guests staying in VIP rooms with sharing pool receive complimentary:
Wine, fruit basket, mineral water, flowers, tea and coffee-making facilities, VIP bath set (soap, shampoo, shower gel, body lotion, hair conditioner, shower cap, nail file, cotton buds and sewing kit), bathrobe, slippers and beach towels.
Daily:
Fresh fruit, mineral water and afternoon turndown service.
Royal Mare Suites
- Junior Suite with sharing pool ?phigenia & Athena
1 bedroom/sitting-room, 1 bathroom with whirlpool bath, 2-4 persons, 49 m²
- Junior Suite with private pool Athena
1 bedroom/sitting-room, 1 bathroom with whirlpool bath, 2-4 persons, 49 m²
- Junior Suite with private pool (sea front) Ariane
1 bedroom/sitting-room and 1 bathroom with whirlpool bath, 2-4 persons, 49 m²
- VIP Suite with sharing pool Harmonia, Pasiphae, Electra & Dimitra
1 bedroom, 1 sitting-room/bedroom and 2 bathrooms, one with whirlpool bath, 2-4 persons, 59 m²
- VIP Suite with private pool Pasiphae
1 bedroom, 1 sitting-room/bedroom and 2 bathrooms, one with whirlpool bath, 2-4 persons, 59 m²
- VIP Suite (sea front) Aphrodite & Ariane: Upper floor
1 bedroom, 1 sitting-room/bedroom and 2 bathrooms, one with whirlpool bath, 2- 4 persons, 59 m²
- VIP Suite with private pool (sea front) Ariane:Ground floor
1 bedroom with study, 1 sitting-room/bedroom, 1 dining-room and 2 bathrooms, one with a whirlpool bath, 2-4 persons, 98 m²
- Executive Suite with sharing pool Erato
1 bedroom with study, 1 sitting-room/bedroom, 1 dining-room and 2 bathrooms, one with a whirlpool bath, 2-4 persons, 98 m²
- Presidential Suite Sea front with a private pool
2 bedrooms, one with a study, 1 sitting-room/bedroom, 1 dining-room, 2 bathrooms with whirlpool bath and 1 WC, 2-6 persons, 147 m²
Suite Amenities
- 24-hour air conditioning (from mid-May to mid-September, minimum)
- King-sized bed/twin beds
- Double sofa-bed
- Bathroom with whirlpool bath
- Satellite television with music channels
- Direct-dial telephone
- Dial-up internet access (on request / extra charge)
- Mini-bar
- Full tea and coffee-making facilities
- Safe
- Hairdryer
- Furnished balcony or veranda
- Stereo CD/DVD player
- PC with dial-up internet access
- Fax facilities (on request)
Suite Services
- Personal guest relations service
- Express check-in
- Late check-out (upon availability)
- Limousine from and to the airport for individual guests (on request)
- Laundry/dry cleaning service (extra charge, turnaround within 24 hours)
- VIP welcome cocktail
- Daily newspaper of your choice
- Priority booking for special evenings/events
- VIP breakfast in the gourmet restaurant Candia and the traditional restaurant El Greco
On their arrival, guests staying in suites receive complimentary:
Wine, fruit basket, plate of pastries, flowers, mineral water, VIP bath set (shampoo, shower gel, body lotion) and Aldemar bath set (soap, nail file, shower cap, cotton buds, sewing kit, and shoe-shine kit), slippers, bathrobe, beach towels, welcome gift and tea and coffee-making facilities.
Daily:
Fresh fruit, mineral water and afternoon turndown service.
Services
Guest facilities and services
- Guest relations service
- 24-hour hotel security
- First aid
- Beach lifeguard
- Luggage room
- Currency exchange
- Transportation to and from Knossos Royal Conference Centre
- Daily bus service (once a day) to and from Hersonissos (no charge)
- Daily coach services to and from Heraklion and Agios Nikolaos (extra charge)
- Wireless internet connection in the lobby (extra charge)
- Internet corner (extra charge)
- Beach towels
- Laundry/dry cleaning service (extra charge)
Facilities for persons with special needs
Dining
Through a maze of culinary paths, Royal Mare Village leads you to microcosms of wondrous delights. Here, our experienced and knowledgeable chefs derive their inspiration from classical recipes and draw up a line of travel to the land of flavour that starts at the bougainvilleas in the cobbled yard, known as El Greco. In accordance with the dictates of authentic Cretan cuisine, anthotyro cheese, olive oil, wild greens and rosemary are indispensable ingredients; vine leaves are patiently and meticulously rolled up; rock fish is cooked over low fire; the quaint smell of smoked food is all around the fireplace; sweets are served with cool raki.
Moving on to the stylish, gourmet Candia Restaurant, we come across creations of Mediterranean gastronomy of the first magnitude, tempting guests to join in wondrous rituals where wine boosts sky-high the flavour of any dish. For those interested in combining thalassotherapy with a wholesome diet, the Spa Cuisine at Royal Mare creates well-designed menus made of entirely natural ingredients. During your journey to the flavours of the world, you can always gaze out at the huge expanse of the Cretan Sea from the veranda of the main restaurant, Symposio, indulging yourself in mouth-watering recipes. The delicacies on display at the lavish buffet, in their most imaginative versions and prepared with locally produced ingredients, provide suggestions for magnificent, novel taste experiences.
A stop at the cool seaside Albatros Restaurant early every afternoon is the climax of your culinary travels. The enormous variety of flavours will tempt every palate and fill your mind with unforgettable maritime experiences. Enjoy your travels and make the most of them!
Dining Hours
Breakfast 07:00 – 10:00
- American-style buffet at the Symposio main restaurant (07:00 – 07:30 continental breakfast only)
- For guests staying in suites and VIP rooms with sharing pool, breakfast is served at the Candia restaurant (08:00 – 11:00)
Dinner 18:30 – 21:15
- Buffet at the Symposio main restaurant. Choice of three main courses (meat, fish or vegetarian) four times a week. Included in half-board and full-board
- Three buffet theme nights per week (Greek, Italian and Mediterranean) at the Symposio main restaurant. Included in half-board and full-board.
General
Drinks are not included in the price
Missed meals cannot be replaced
Breakfast, lunch and dinner for guests on a diet are served at the Candia restaurant
Dress code: During the evening, guests are kindly requested to ensure that they are appropriately dressed in all restaurants and bars and at the disco (shorts and bathing costumes are not permitted)
Restaurants & Bars
Restaurants *
- Symposio main restaurant 07:00 – 10:00 & 18:30 – 21:15
- Candia gourmet restaurant 08:00 – 11:00 & 19:00 – 01:00
- Candia diet restaurant 12:30 – 15:00 & 19:00 – 22:00
- El Greco traditional Greek restaurant19:00 – 01:00
- Allegro restaurant & snack-bar10:00 – 18:00
- Allegro restaurant & kitchen service12:00 – 17:00
- Allegro pizzeria15:00 – 17:30
- Albatross beach bar & restaurant10:00 – 18:00
- Albatross restaurant & kitchen service 12:00 – 17:00
- Albatross cafe Del Mar18:00 – 22:00 (June – September, Friday, Saturday, Sunday)
- Aldy Children’s restaurant 18:30 – 22:00
Bars*
- Minos main bar 18:00 – 01:30
- Delfinia pool bar10:00 – 18:00
- Kalypso pool bar 10:00 – 18:00
- Dionyssos wine bar 18:00 – 01:30
- Apollo night club21:00 – 01:30
- Beach party (once a week) 22:00
- Room service 24 hours
* Some departments may operate periodically (depending on the season)
Shopping
Colours and summer inspirations, living memories of an experience of outstanding quality. Whichever Aldemar Hotel you are staying in, a stop at Aldemar Shops is a must. There beauty meets quality imagination meets aesthetics and summer meets you.
- Aldemar Shop
- Fashion boutique
- Folk art shop
- Jewellery shop
- Mini-market
- Kiosk
- Hair salon
- Accessories
Sport Recreation
The hotel has 29 freshwater pools:
- 2 large outdoor pools
- 1 open-air whirlpool bath
- 1 heated indoor pool
- 1 outdoor children’s pool
- 25 outdoor pools (shared and private) for VIP rooms and suites
Aldemar Tennis Club
- Aldemar Tennis Club is part of Royal Mare and has seven international-standard clay courts, the main court seating 250 spectators. There is also a practice court with training wall.
- The club offers a range of facilities, including a lounge area with television, a snacks service, changing rooms and toilets, pro’s shop, partially-covered veranda and parking.
- Aldemar Tennis Club is open every day between 07:00 – 00:00 from April to October.
Complimentary
- Sandy beach
- Pool and beach deck chairs & umbrellas
- Outdoor showers, changing rooms/WC on the beach
- 4 quartz sand tennis courts
- 2 table-tennis tables
- Mini golf
- Beach volley
- Fitness centre
- Exercise programmes with trainers
- Music and dance evening four times a week
- Games room
- Large-screen TV & DVD room
- Bridge room
Available for an additional charge
- Night tennis (on floodlit court)
- Tennis lessons
- 7 tennis courts (red clay)
- 2 squash courts
- Billiards
- Sauna, hammam oriental steam bath
- Water-sports centre with diving, canoeing, windsurfing, water skiing, pedal boats, parasailing, catamaran sailing, banana-rides and ringos
- Thalassotherapy programmes at the Royal Mare Thalasso centre
Tennis
Located in the very south of Europe in the award winning Aldemar Resort & Spa on the majestic Hersonissos Peninsula of Crete, the Tennis Club’s geographical position guarantees good weather throughout the whole season, making it a perfect play / practice facility for both professional Teams & Players as well as sport travellers wishing to enjoy their favourite sport.
The Aldemar Tennis Club will operate form beginning of April till the end of October.
Playing Hours: 07:00 – 24:00
Tennis Club: 07:00 – 24:00
Tennis Courts
Courts:
- 1 Central Court with seating capacity for 250 spectators.
- 6 International Standard Red Clay Courts*
- 1 Half Court with Practice Wall
* One of our courts was designed having in mind the special needs of Physically Challenged persons.
Court Facilities: All courts have chairs and sun-umbrellas, court cleaning and maintenance equipment, shoe cleaning equipment, etc.
Tennis Club
The 2 level Tennis Club offers a full range of facilities for tennis players and enthusiasts including: Reception, Men’s & Women’s Changing Rooms and Lockers, Showers, WC, Storage Room, String Service, Pro Shop, Tennis Cafe with a magnificent veranda overlooking the courts, etc.
Pro-Shop
Our Pro-Shop features apparel, equipment and tennis accessories for men, women & children. Our knowledgeable staff is ready to assist with you individual selection equipment as well as racket rental which is available at the shop.
Lessons & Tutored Programs
The Tennis Club offers a wide range of tutored programs and playing lessons for all age groups and playing levels under the supervision of highly qualified multilingual International Professionals.
Thalassotherapy & Spa
Listed among the 10 best thalasso centres worldwide and voted as World’s Leading Thalasso & Spa Resort 2007, the Royal Mare Thalasso Spa Centre seduces with its size, luminosity and serenity. Treatment rooms, swimming pools, beauty and fitness centres, all share a space comprising of 4.000 sq m dedicated entirely to your well-being. Our knowledgeable and multilingual staff; the exceptional quality of treatments; the meticulous cleanliness; the prestigious surroundings; the magical scenery and the omnipresent "big blue" as its backdrop, along with the attention to every detail invite the guest to utmost relaxation.
The Thalasso centre is situated in the luxurious surroundings of the hotel Aldemar Royal Mare Village - An area of 4000 sq m. and comprises of the following facilities:
-
Fully equipped with modern and luxurious installations: AquaRoyal® the master hydromassage pool (350 s.q); Aquagym-Aquastream; AquaBike; Beauty centre that includes11 individual beauty care cabins, exclusive massage area 'ZEN'; Fitness centre that includes exercise and muscle sculpting areas, Turkish baths, sauna, squash courts, natural solarium and Hammam Oriental (new 2006) to name but a few.
-
A highly qualified team of 65 experts embracing the guest with their expertise and friendly care during their every moment spent here: medical doctors, nutritionist, physiotherapists, hydro therapists, masseurs, beauticians and fitness instructors.
-
Thalasso Spa treatments and programmes planned around the guests' individual needs and wishes, executed under the experts' constant presence.
-
Personalized dietary plans combining the nutritionist's expertise and the chefs' inspiration in the cosy ambience of the exclusive new diet restaurant.
Staff
The Royal Mare Thalasso takes great pride in offering its services by a well trained, professional, friendly, discrete, and multilingual staff whose aim is to make each guest feel at home. 5 receptionists, 3 doctors, 15 hydro therapists, 15 physiotherapists, 4 trainers, 12 beauticians, 2 nutritionists, an administrative assistant, a director and 7 cleaning and maintenance personnel, a total of 66 competent and friendly people are the soul and power of Royal Mare Thalasso.
Distances
23 kilometers from Heraklion Int. airport
25 kilometers from Heraklion harbor
25 kilometers from Heraklion town
2 kilometers from Hersonissos village
30 kilometers from Agios Nikolaos town