Terms of Use

Privacy Policy

Effective Date: 29/06/2023

Legrand Tourism Enterprises S.A. (“Legrand Tourism,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including our website, mobile applications, and other platforms (collectively referred to as the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you interact with our Services. This may include your name, email address, phone number, postal address, payment details, and any other information you provide to us.

1.2 Usage Information: We may automatically collect certain information about your use of our Services. This may include your IP address, device information, browser type, operating system, referring URLs, and other usage details.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. These technologies help us analyze trends, administer the website, track users’ movements, and gather demographic information. You can manage your preferences regarding cookies through your browser settings.

  1. Use of Information

2.1 Providing Services: We may use the information we collect to provide you with the requested services, process your bookings and reservations, communicate with you, and fulfill your inquiries.

2.2 Improving Services: We may use your information to improve our Services, develop new features, and enhance your user experience.

2.3 Marketing and Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, special offers, or other marketing communications. You can opt-out of receiving such communications at any time.

2.4 Legal Compliance: We may use and disclose your information as required or permitted by applicable laws, regulations, or legal processes.

  1. Information Sharing

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, delivering services, or conducting business-related activities on our behalf. These service providers are contractually obligated to protect your information and can only use it for specified purposes.

3.2 Business Transfers: In the event of a merger, acquisition, or other corporate restructuring, we may transfer your information to the new entity or third party involved. We will notify you and seek your consent if your information is to be used in a manner inconsistent with this Privacy Policy.

3.3 Legal Requirements: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or government requests.

  1. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, please be aware that no security measures can guarantee absolute security.

  1. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to delete such information.

  1. GDPR Compliance

If you are a resident of the European Economic Area (EEA), the processing of your personal information is governed by the General Data Protection Regulation (GDPR). Legrand Tourism Enterprises S.A. ensures compliance with the GDPR and provides the following additional rights to EEA residents:

6.1 Lawful Basis for Processing: We will only collect and process your personal information when we have a lawful basis to do so. This includes the necessity of processing for the performance of a contract, compliance with legal obligations, protection of vital interests, consent, and legitimate interests pursued by Legrand Tourism or a third party.

6.2 Data Subject Rights: You have the right to access, rectify, restrict, or erase your personal information. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact us using the contact details provided at the end of this Privacy Policy.

6.3 Consent Withdrawal: If we rely on your consent for processing, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

6.4 Data Transfers: In the event that we transfer your personal information outside the EEA, we will ensure appropriate safeguards are in place to protect your privacy rights as required by the GDPR.

  1. Third-Party Links

Our Services may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.

  1. Your Choices

You have the right to access, update, or delete your personal information. You can also choose to opt-out of receiving marketing communications from us. Please contact us using the contact details provided below to exercise these rights or manage your preferences.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Legrand Tourism Enterprises S.A. 

 Address: 122, Ethnikis Antistaseos , Heraklion , Crete

 Email: [email protected] 

 Phone: +302810301740

We will endeavor to respond to your inquiries in a timely manner.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

This Privacy Policy is subject to change. Please review this page periodically for any updates or modifications.